Returns & Exchanges
At Hell Bunny, we want you to be completely satisfied with your alternative fashion pieces, which is why we offer a 28-day return window for items in their original, unworn condition. If your retro-inspired outfit isn't a perfect fit, our straightforward return process ensures you can shop with total confidence.
Return Process
- 1.Initiate Your Return
Log into our returns portal using your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely package your items in their original packaging, ensuring all Hell Bunny tags and labels are still attached and the garments are unworn.
- 3.Print and Attach Label
Generate your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your receipt; we will process your refund within 7-10 business days of receipt.